Hello again,
Apparently I am an idiot! ...grrrr... Okay, not about everything. But the stupid part of my stupid brain was clearly - and stupidly - in control when I got this DV camera and paid $100 for the 4-year warranty But Then Didn't Send In the Warranty Activation Card.
Aaaaaaarrrghh!!!!
It is a particularly gnawing error because it cost me $100!!
Now my camera, which I use to upload all my clips, needs service, she said menacingly, squinting. It would have been FREE (for that $100)!
WE are NOT amused.
It could very well be that the problem could be fixed by a head cleaner. I have tried cleaning the head manually with a swab, but it didn't help, so I dunno. I guess I'll buy a head cleaner this week. Much less satisfying than having it professionally cleaned.
This has put a stop to Scene 27, 28 and any other editing.
I am so annoyed!! How can they take your money and then not provide the service?? Grrrr...
I can still progress with trying to figure out what Final Cut "data files" are and getting Scene 6 off to Kevin (who called last night on his way to - did he say, "baseball practice"? In early March? Indoor baseball, Kevin, or have you left NY?)
sigh.
REA
2 comments:
OK, I'm no lawyer (nor have I ever played one on TV), but I do believe that - warranty card or no - you have some standing if you have a receipt showing the purchase date of the camera and the extended warranty (this all presumes these purchases were made within the last 4 years). Even if you purchased the coverage later separately but it is specifically for the camera, I still believe the purchase dates establish the coverage, not an arbitrary warranty card (I do know that that's the case for a purchase in and of itself). Do not go quietly - get a TV consumer advocate of AG's office to back you up!
Maybe you're right and I gave up too fast. Once I get out from under this huge pile of grading, I'll look into whether or not I have some recourse. Thanks for the encouragement!
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